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    Customer Service


    • Initial outbound and return shipping charges are NOT refundable.
    • If unsatisfied, consumable products may be returned within 30 days but must be returned in original package.
    • Re-pack your return (in the original carton and/or packaging when all possible) and send it to the proper address we provide you
    • Please note whether the product packaging was opened and/or the product was used.
    • Items displaying wear are not eligible for a refund.
    • Upon receipt of the merchandise, we will issue a credit to your credit card
    For returns please fill out this form

    • Shipping charges on returned items are not refundable unless the item is defective or prior approval was obtained from an authorized representative at DogWhatever.com
    • DogWhatever is currently at this time only shipping to the United States.
    • UPS Ground Delivery Time is 4-7 business days.

    **Some items may be housed in different warehouses, your order may arrive in separate shipments**

    • PayPal (including credit card, debit card, and bank transfer)
      By choosing this payment method you will be automatically directed to PayPal’s site in the next step. When you’ve entered your information there, you’ll be brought back to this store to complete your order.

    If you don’t have a PayPal account you can sign into PayPal as a guest and use any major credit card, debit card or bank transfer. 

    Privacy Statement

    For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

    The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

    If you do not want to receive e-mail from us in the future, please Contact us and tell us that you do not want to receive e-mail from our company.

    You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

    Can’t find what you’re looking for? Contact us.