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Initial outbound and return shipping charges are NOT refundable.
Returns must be new and in unused condition and packed in the
original manufacturers packaging.
Returns must include all components of the original
manufacturers package.
Returns must include the original invoice so we can properly
and Quickly refund your money.
Re-pack your return (in the original carton and/or packaging)
and send it to the proper address we provide you
Please note whether the product packaging was opened and/or
the product was used.
Items displaying wear are not eligible for a refund.
Upon receipt of the merchandise, we will issue a credit to your
credit card
Returns
If you are dissatisfied with your purchase, you may return it within 30 days for a refund of the purchase price. Refunds will be 100% of the purchase price minus any restocking and/or shipping costs. (see below chart for restocking fees on specific manufactures.) Items displaying excessive wear are not eligible for a refund. If an item is defective and you have contacted us for assistance, your shipping charges will be refundable.
*Please email for a return, include order number, your name, address and email and we will give you instructions and Return Merchandise Authorization Number (RMA) Please put “return” in the subject of the email.
Email: Info@dogwhatever.com
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Restocking Fees KittyWalk 25% K & H Pet Beds 15% General Cage 15% Doggie Dooley 20% Dynamic Accents 15% Snoozer 10% Solivt 12% Merry Pet 20% Richell Pet 20% Refind Kind 15% ___________________________________________________________________________________________
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SHIPPING
Shipping charges on returned items are not refundable unless the item is defective or prior approval was obtained from an authorized representative at DogWhatever.com
When You Can Expect To Receive Your Order
The map below shows approximate delivery time for UPS Ground from our warehouse to your area. Most orders ship within one business day.
DogWhatever is currently at this time only shipping to the United States.
UPS Ground Delivery Time
Most orders ship within one business day. Delivery time listed below is for Ground UPS service and is based on business days and does not include the day your order was shipped.
**Some items may be housed in different warehouses, your order may arrive in separate shipments**
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